Refund policy

MockFlow is a freemium software, so we recommend you to try the free Basic plan which has no time limit before you purchase a license. The basic plan is designed for users to experience all core features of our product.

If you choose to NOT renew your subscription, please cancel the subscription before it renews by following this article

Refunds will be issued only in the following cases:
  • Within 7 days from the date of renewal
  • Pro-rated refund when upgraded to a higher plan.
  • Purchased in-correct subscription. Within 2 days of purchase

Note

Customers will receive several email notifications about their forth-coming renewals to their billing email address. (email given for invoice purposes). They can choose to cancel the subscription to prevent the renewal and avoid refunds.

We discourage refunds, as we have to bear additional charges for payback and for the customer it would take around 2 weeks for their refunds to appear based on their banking policy.